Business Growth , Media Articles How to deal with relatives working for your company February 18, 2019 61 Views 0 Comment On the sidelines of a meeting, Josephine called me aside and told me, “I have a serious problem that is …
Business Growth , General , Media Articles , Sales and Marketing Never ever take your focus off customer needs February 11, 2019 44 Views 0 Comment I met my friend Mike over a cup of coffee and right from the onset I could tell he was …
Business Growth , Media Articles How to tell whether you are a victim of staff, partner fraud February 05, 2019 46 Views 0 Comment Could you be a victim of employee fraud? Last week we saw that employee fraud is one of the main …
Business Growth , General , Media Articles Why sharing failures can inspire your staff to better performance January 29, 2019 47 Views 0 Comment In 2016, Princeton University psychology professor, Johannes Haushofer, posted his CV on his professional website that generated a lot of …
Business Growth , General , Media Articles When you need to let go for the sake of business growth December 14, 2018 167 Views 0 Comment I have been reflecting on the words of one of the most respected South African marketing gurus, Ed Hatton. He …
Business Growth , General , Media Articles Ways to prevent loss of market share and become competitive December 05, 2018 164 Views 0 Comment Patrick is a very worried man. I met him in a pensive mood in a coffee shop as he waited …
Business Growth , General , Media Articles When it is time to stop flogging that dead horse November 28, 2018 213 Views 0 Comment Last week, Kenya Airways management made an apparently tough decision. Some would say they swallowed a humble pie. After launching the …
Business Growth , General , Media Articles Smart manager can transform average workers November 16, 2018 177 Views 0 Comment One of the questions I often ask employees during my training is what makes similar businesses operating in the same …
Business Growth , Media Articles , Sales and Marketing Treat each day as if it’s customer service week October 12, 2018 161 Views 0 Comment Last week as we marked customer service week, I had a late lunch with a friend who is a human …
Business Growth , General , Media Articles Build your business on trust to ensure its sustainability October 05, 2018 201 Views 2 Comments A certain lady one day left work late and prayed she would find her favourite butchery open and buy tender …
Signs that show it’s time to change business strategy Posted on 23 November, 2014 37901 views John F. Kennedy, the 35th president of the US, once…
Smart manager can transform average workers Posted on 16 November, 2018 9586 views One of the questions I often ask employees during my…
